THE CONNECTED SYSTEM FOR SERVICE BUSINESSES
Bring your leads, conversations and bookings together. Give every enquiry a next step, every customer a little more care, and yourself a clearer view of the business.
AUD $297/month · Tools, templates and onboarding
SMS, email and phone usage charged separately.
Vehicle wrap enquiry
Detailing quote
Friday · 10:00 am
Service completed
Fundi’s rule: don’t lose people in the process.A clear next step makes all the difference.
Let’s take a look →EXPERIENCE FDMT SYSTEMS
Follow Alex from first enquiry to happy customer. Swipe down on the card or tap to see what happens next.
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THE DIFFERENCE IN YOUR DAY
See how everyday service-business situations can change when your tools and follow-up work together.
A customer asks about a wrap while you’re on a job. Their message sits in an inbox and the next step lives in your head.
A connected form creates the contact and opportunity. Your workflow acknowledges the enquiry and alerts you to take the next step.
Illustrative examples, not customer results. Automations depend on your setup, connected channels and messaging permissions.
Put the system to work — $297/month →THE PRODUCT · FDMT SYSTEMS
Put the journey you just explored into practice. Your FDMT Systems subscription brings the customer pipeline, workflow templates and onboarding guidance together in one product.
Custom setup, implementation and ongoing improvement are available as separately scoped services. We’ll work out what you actually need on the call.
Your clients, conversations and next steps. Connected.
SMS, email and phone usage charged separately. Custom implementation and premium services are additional. Applicable GST and final scope confirmed before signup.
THE FUNDAMENTALS, CONNECTED
From the first enquiry to the next booking, bring the moving parts together so people don’t get lost between them.
Contact details, conversations and job history together, so you can pick up where you left off.
Stage-based email and SMS workflows for new enquiries, quotes and leads that have gone quiet.
Customer booking calendars, Google Calendar connection, confirmations and appointment reminders.
Review requests, monthly promotions, repeat-service reminders and customer reactivation.
Forms, website connections and payment integrations that help move people from enquiry to booking.
See where leads came from, what stage they’re in and who needs your attention next.
BUILT FROM DOING THE WORK
“Get the absolute most out of your leads and treat your clients like people.”
I’m Kai, founder of FDMT and RTJ Detailing. I use these systems in my own service business. FDMT has been shaped by the real work of following up enquiries, organising bookings and looking after customers.
Kai Watterson / Founder, FDMT SystemsA LITTLE MORE CLARITY
Owner-operated service businesses that sell through enquiries, quotes and bookings. It’s a practical fit for wrap shops, detailers, trades and other service operators who want a clearer way to manage clients and follow-up.
Your FDMT Systems account, ready-to-use pipeline and workflow templates, 10 SMS templates, 10 email templates, onboarding lessons, quick guides and one onboarding call after the initial modules. Custom builds and ongoing hands-on implementation are scoped separately.
The subscription is AUD $297 per month. SMS, email, phone usage and any optional third-party or premium services are charged separately. We’ll confirm the applicable GST treatment and any additional scope before you sign up.
FDMT supports website forms, booking calendars, Google Calendar connections and payment integrations. We’ll review your current tools during the call to confirm the connections your business needs.
Yes. Work through the onboarding lessons and guides, then use your included call to get clear on your setup and next steps. If you want us to customise or implement the system with you, we can scope that support separately.
They work together, but serve different purposes. FDMT Balance helps you learn the fundamentals of business. FDMT Systems gives you the tools to put your client management, follow-up and bookings into practice. This page is for the Systems subscription.
LET’S FIND YOUR NEXT MOVE
Missed enquiries? Quotes going quiet? Bookings everywhere? Tell us a little about your business and we’ll help you see where FDMT Systems fits.
Prefer to talk? Book a call ↗